Flexible Hourly Support
Maximum flexibility, designed entirely around your needs.
- Choose Your Hours: Let us know how many hours per week you would like.
- Choose Your Days: Select your preferred days.
- Mix & Match Rates: Combine Weekday, Saturday, and Sunday rates to suit your needs.
To ensure accuracy and fairness, non face-to-face support is invoiced weekly, as the level of required support can fluctuate from week to week. This ensures charges directly reflect the actual work completed during that period.
NF2F support is billed in the following ranges:
Low (1 hour), Medium (2 hours), High (3 hours), Very High (4 hours), or part thereof, depending on the actual work completed.
All NF2F time is charged at the standard weekday rate for the relevant service.
PRICE GUIDE TABLE
NDIS Price Guide Hourly Rates 2025/26 FY

Additional Fees & Inclusions
The following additional charges apply to ensure quality, person-centred care:
- Non-Face-to-Face (NF2F) Time
Covers behind-the-scenes tasks like support planning, risk assessments, goal tracking, essential documentation, and communication with professionals. - Travel Time
Charged at $1/km for pick-up/drop-off and transport during your shift. - NDIS Establishment Fee
A one-off $702.30 fee applies for Personal Care/Participation packages over 20+ hrs/month for 3+ months, as per NDIS guidelines.
"A shared joy is a double joy; a shared sorrow is half a sorrow."




















